Privacy policy

Last Updated: June 17, 2026

This Privacy Policy describes how Wkeclub (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit, use, or make a purchase from https://www.wkeclub.com (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Personal Information We Collect

We collect personal information in the following ways:

Information You Provide

Name, billing address, and shipping address
Email address and phone number
Order details and purchase history
Customer support communications
Payment-related information processed securely by third-party payment providers

Please note that we do not store or have direct access to your full credit card or debit card details.

Automatically Collected Information

When you visit our Site, we may automatically collect certain information, including:

IP address
Browser type and version
Device information
Pages visited and time spent on the Site
Referring website or traffic source
Interactions with our Site
Cookies and similar tracking technologies

Information from Third Parties

We may receive information from third-party service providers, including:

Shopify, as our e-commerce platform
Payment processors and checkout service providers
Shipping and logistics partners
Advertising and analytics partners, such as Google and Pinterest

2. How We Use Your Information

We use your personal information for the following purposes:

To process, confirm, and fulfill orders
To arrange shipping and delivery
To send order confirmations, shipping updates, and customer service messages
To provide customer support
To process payments securely
To detect, prevent, and investigate fraud or unauthorized transactions
To improve our website, products, services, and customer experience
To analyze website performance and advertising effectiveness
To deliver relevant advertising and marketing, where permitted by law
To comply with applicable legal, tax, accounting, and regulatory obligations

We may use your phone number for order-related communication, delivery coordination, customer support, and fraud prevention.

If you opt in to SMS marketing, we may use your phone number to send promotional offers, marketing messages, and cart reminders. You can opt out at any time by replying STOP or by following the unsubscribe instructions provided in the message. Message and data rates may apply.

3. Payments and Secure Processing

Payments are processed securely through certified third-party payment providers.

We do not store your full payment card details. Payment information is handled directly by secure payment processors that follow applicable payment security standards, including PCI DSS requirements where applicable.

Our entire Site, including the checkout process, is secured with SSL (Secure Sockets Layer) encryption technology to protect your personal information and help ensure a safe browsing and shopping experience.

4. Cookies and Similar Technologies

We use cookies and similar technologies to:

Enable core website functionality
Keep items in your cart
Improve website performance and user experience
Analyze traffic and customer interactions
Support advertising, remarketing, and conversion tracking

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.

5. Advertising and Marketing

We may use third-party advertising and analytics tools to promote our products and measure marketing performance, including:

Google Ads and Google Analytics for conversion tracking, remarketing, advertising measurement, and website analytics
Pinterest Ads and Pinterest Tag for advertising measurement, conversion tracking, and relevant ad delivery

These services may use cookies, pixels, tags, and similar technologies to collect information about your activity on our Site and other websites in order to provide relevant advertising and measure ad performance.

6. Your Choices and Opt-Out Options

You may opt out of certain targeted advertising or personalized advertising through the relevant third-party settings, including:

Google Ads personalization settings
Pinterest personalization settings
Digital Advertising Alliance opt-out tools
Your browser cookie settings

If you have opted in to SMS marketing, you may opt out at any time by replying STOP or following the unsubscribe instructions in the message.

You may also contact us at info@wkeclub.com if you have questions about your privacy choices.

7. Sharing of Personal Information

We may share your personal information with trusted third parties only as necessary to operate our business and provide our services, including:

Shopify, as our e-commerce platform
Payment processors and checkout service providers
Shipping and logistics partners
Customer support service providers
Advertising and analytics partners, such as Google and Pinterest
Professional advisers, if necessary
Legal authorities, regulators, or law enforcement when required by law

We do not sell your personal information for monetary compensation.

However, certain advertising or analytics activities may be considered a “sale” or “sharing” of personal information under some privacy laws. Where applicable, you may have the right to opt out of the sale or sharing of personal information for targeted advertising.

8. Legal Bases for Processing

Where UK GDPR, EU GDPR, or similar data protection laws apply, we process your personal information based on one or more of the following legal bases:

Performance of a contract, such as processing and fulfilling your order
Legitimate interests, such as improving our services, preventing fraud, and securing our Site
Consent, such as where required for certain cookies, SMS marketing, or marketing communications
Legal obligations, such as tax, accounting, and compliance requirements

9. Your Privacy Rights

Depending on your location, including the United Kingdom, European Economic Area, California, and other applicable jurisdictions, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Request restriction of processing
Object to certain processing activities
Withdraw consent where processing is based on consent
Opt out of targeted advertising, sale, or sharing of personal information where applicable

To exercise your rights, please contact us at info@wkeclub.com. We may need to verify your identity before processing your request.

10. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:

Know what personal information we collect, use, disclose, sell, or share
Request deletion of personal information
Request correction of inaccurate personal information
Opt out of the sale or sharing of personal information for targeted advertising
Limit the use of sensitive personal information, where applicable
Not be discriminated against for exercising your privacy rights

Wkeclub does not sell personal information for monetary compensation. However, our use of advertising and analytics technologies may be considered “sharing” under California privacy laws.

11. International Data Transfers

Wkeclub is operated from the United Kingdom and serves customers in the United States and other international markets.

Your personal information may be processed, stored, or transferred in countries outside your country of residence, including the United Kingdom, the United States, and other locations where our service providers operate.

We take reasonable steps to ensure that personal information is handled in accordance with applicable data protection laws.

12. Data Retention

We retain your personal information only for as long as necessary for the purposes described in this Privacy Policy, including:

Processing and fulfilling orders
Providing customer support
Maintaining business and transaction records
Complying with legal, tax, accounting, and regulatory obligations
Preventing fraud and resolving disputes

When personal information is no longer needed, we will delete, anonymize, or securely retain it as required by applicable law.

13. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us at info@wkeclub.com, and we will take appropriate steps to delete the information.

14. Data Security

We take reasonable administrative, technical, and organizational measures to help protect your personal information.

Our entire Site is designed to operate through HTTPS/SSL encryption. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we work to protect your information using reasonable safeguards.

15. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations.

Any updates will be posted on this page with a revised Last Updated date.

17. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Brand Name: Wkeclub
Email: info@wkeclub.com
Phone: +44 118 325 7896
Address: 26 Barnwood Cl, Reading RG30 1BY, United Kingdom

Wkeclub is independently operated from our administrative office in the United Kingdom and serves customers in the United States and other international markets.